District Physical Therapy is the trade name of DCPT LLC ("DCPT," "we," "our," or "us"). This Notice is for our patients. How we handle information collected through districtphysicaltherapy.com, and how our phone calls and text messages work, are described separately in our Privacy Policy. If you are a patient, both apply to you.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective September 23, 2026
This is the Notice of Privacy Practices currently in effect. Its effective date changes only when we revise the Notice itself.
This Notice applies to the Physical Therapy services provided by District Physical Therapy at our Capitol Hill clinic, our Bethesda clinic, and through our In-Home Physical Therapy service. "Protected health information," or PHI, means health information that identifies you, or could reasonably be used to identify you, and that we create or receive in connection with your care.
Scope note. Nothing in this Notice permits us to sell your PHI, to use your PHI for marketing without your written authorization, or to share your mobile phone number or your text messaging consent with any third party or affiliate for marketing or promotional purposes. Those are prohibited by our website Privacy Policy and text message terms, without exception.
Our pledge and our legal duties
We are required by law to:
- Maintain the privacy and security of your protected health information.
- Give you this Notice of our legal duties and privacy practices regarding your PHI.
- Follow the terms of the Notice currently in effect.
- Notify you if a breach occurs that may have compromised the privacy or security of your unsecured PHI.
How we may use and disclose your PHI without your authorization
- Treatment. To provide, coordinate, and manage your Physical Therapy care. For example, your Physical Therapist may review your surgeon's operative report to design your rehabilitation program, or send a progress report to the physician who referred you.
- Payment. To bill and collect for your care. For example, we verify your benefits with your insurer and submit claims containing your diagnosis and the treatments provided.
- Health care operations. To run the practice and monitor quality. For example, we review charts internally for quality and training, and we collect outcome surveys, including FOTO surveys, to measure how our patients are doing.
- Appointment reminders and scheduling. To remind you of upcoming visits and to arrange or change appointments by phone, text message, or email, at the numbers and addresses you have given us. The call log and the text messages you exchange with us, described in our Privacy Policy, are part of this activity and are kept in your record.
- Treatment alternatives and health-related benefits. To tell you about treatment options, or about health-related products and services we provide or that we recommend as part of your care. We do this in person, by phone, or by mail, never by text message. We do not accept payment from anyone else to send you these communications. If we were ever paid to recommend another company's product or service, we would ask for your written authorization first.
- Required by law. When federal, District of Columbia, Maryland, Virginia, or local law requires the disclosure.
- Public health and safety. To public health authorities, to report suspected abuse or neglect, to health oversight agencies, in response to court orders and lawful subpoenas, to law enforcement as permitted by law, and to prevent a serious and imminent threat to health or safety.
- Workers' compensation. As authorized by workers' compensation laws when your care relates to a work injury.
- Business associates. With vendors who perform services for us, such as billing, electronic medical records, information technology, outcomes tracking, telephone and messaging services, and payment processing. Every business associate must enter into a written agreement requiring it to protect your PHI and to use and disclose it only as that agreement and HIPAA allow. We do not allow a vendor to handle your PHI until that agreement is in place.
Uses and disclosures that require your written authorization
We will obtain your written authorization before:
- Using or disclosing your PHI for marketing communications.
- Any sale of your PHI. We do not sell it.
- Any other use or disclosure not described in this Notice and not otherwise permitted or required by law.
You may revoke a written authorization at any time, in writing, except to the extent we have already acted in reliance on it.
Your rights regarding your PHI
- Right to inspect and copy. You may inspect and obtain a copy of your medical and billing records, including an electronic copy if we maintain them electronically. Submit your request in writing. We will act on your request within 30 days. If we need more time, we may extend that period once by up to 30 additional days, and we will tell you in writing why and when you will have our answer. We may charge a reasonable, cost-based fee for copies.
- Right to request an amendment. If you believe information in your record is incorrect or incomplete, you may ask us in writing to amend it. If we deny the request, we will tell you why in writing and explain how you may respond.
- Right to an accounting of disclosures. You may request a list of certain disclosures we made of your PHI during the six years before your request, other than disclosures for treatment, payment, health care operations, and certain other purposes.
- Right to request restrictions. You may ask us to limit how we use or disclose your PHI. We are not generally required to agree. We must agree to your request not to disclose information to your health plan about a service you paid for in full, out of pocket, when the disclosure is for payment or health care operations and is not otherwise required by law.
- Right to confidential communications. You may ask us to contact you in a particular way or at a particular place, for example only at a specific phone number or only by mail. This includes asking us not to text you. We will accommodate reasonable requests.
- Right to a paper copy of this Notice. You may ask for one at any time, even if you agreed to receive it electronically.
- Right to be notified of a breach. We will notify you if a breach occurs that may have compromised the privacy or security of your unsecured PHI.
To exercise any of these rights, contact our Privacy Officer using the information below.
State law
Where state law gives you greater protection than HIPAA, we follow state law. If you receive care from us in Maryland, including at our Bethesda clinic or through In-Home Physical Therapy, you also have rights under the Maryland Confidentiality of Medical Records Act.
Changes to this Notice
We reserve the right to change this Notice and to make the revised Notice effective for PHI we already hold as well as information we receive in the future. The current Notice is posted in our clinics and on this website, with its effective date shown at the top of this page. You may ask for a copy at any visit.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us, with the Secretary of the U.S. Department of Health and Human Services, or both. We will not retaliate against you, and your care will not be affected, for filing a complaint.
To file a complaint with us, write to our Privacy Officer at the address below, or ask any staff member to help you put your complaint in writing. You may also file a complaint directly with the Office for Civil Rights. You do not have to complain to us first.
- Privacy Officer, District Physical Therapy (DCPT LLC) — PO Box 34056, Washington, DC 20043 · 202-964-0323 · compliance@districtphysicaltherapy.com
- U.S. Department of Health and Human Services, Office for Civil Rights — File online at https://www.hhs.gov/ocr/privacy/hipaa/complaints/, call 1-800-368-1019 (TDD 1-800-537-7697), or write to: Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201. A complaint to OCR must generally be filed within 180 days of when you knew the problem occurred.
Contact our Privacy Officer
District Physical Therapy (DCPT LLC)
Attn: Privacy Officer
Mail: PO Box 34056, Washington, DC 20043
Capitol Hill clinic: 1301 Pennsylvania Ave SE, Suite 100, Washington, DC 20003
Phone: 202-964-0323
Email: compliance@districtphysicaltherapy.com
We also have a clinic in Bethesda, Maryland and an In-Home Physical Therapy service. The contacts above cover all of them.
For general questions about scheduling or about this website, email frontdesk@districtphysicaltherapy.com or call 202-964-0323.